Royal Plaza Montreux & Spa
5 stars

Montreux

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Room

Double room, Mountain side
Standard double room with mountain & city view.
Bedding : Queen or twin upon availability.

facilities: 1 bedroom, Mini bar, Non smoking room/apartment, Pets allowed, Room safe, TV, Water cooker, Wifi

Possible occupation: 1-2 persons

current price 235,00 CHF Per unit/night
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Double room, Park & Lake side, Balcony

Comfortable and fully equipped, our lake view rooms are ideal for short stays looking for rest and relaxation. They are situated on the side of the building and enjoy a very nice view on the lake as well as a balcony.


facilities: 1 bedroom, Air conditioning, Mini bar, Non smoking room/apartment, Pets allowed, Room safe, TV, Terrace, Wifi

Possible occupation: 1-2 persons

current price 255,00 CHF Per unit/night
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Double room Superior, Mountain side
Superior double room with mountain & city view.
Bedding : Queen or twin upon availability.

facilities: 1 bedroom, Additional bed, Air conditioning, Coffee machine, Mini bar, Non smoking room/apartment, Pets allowed, Room safe, TV, Wifi

Possible occupation: 1-2 persons

current price 275,00 CHF Per unit/night
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Double room Deluxe, Lake view, Balcony
Deluxe double room with panoramic or side lake view & private balcony.
Bedding : Queen or twin upon availability.

facilities: 1 bedroom, Additional bed, Air conditioning, Balcony, Coffee machine, Mini bar, Non smoking room/apartment, Pets allowed, Room safe, TV, Wifi

Possible occupation: 1-2 persons

current price 315,00 CHF Per unit/night
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Junior Suite, Lake view, Balcony
Junior Suite with panoramic lake view & private balcony, living room corner.
Bedding : King or twin upon availability.

facilities: 1 bedroom, Additional bed, Air conditioning, Balcony, Coffee machine, Mini bar, Non smoking room/apartment, Pets allowed, Room safe, TV, Wifi

Possible occupation: 1-2 persons

current price 365,00 CHF Per unit/night
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Events Run of the House

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Information service supplier

Description

The Royal Plaza Montreux & Spa***** will forever hold the title for being one of the most beautiful hotels on the Swiss Riviera and the only 5-star property directly on the shores of Lake Geneva. With 154 rooms containing classical or modern interior designs and lake or mountain views, it is the perfect setting for an outstanding stay. Come discover our gourmet restaurant, Café Bellagio, and our lounge, Sinatra´s Bar, and sit on their extraordinary terraces, only a stone´s throw away from the water.
The Spa gives you unlimited access to a heated indoor pool, steam room, sauna, and gym. Among other benefits received by our guests is free local transportation with the Riviera card.

Conditions / extras

American breakfast buffet CHF 30.- p/p. if not included in the rate)
Business continental breakfast CHF 14.- p/p
City tax & touristic tax: CHF 9.50 p/p, p/d
Animals accepted : CHF 50.- p/d
Parking: CHF 25.- p/d (except during Montreux Jazz Festival CHF 40.- p/d)
Baby-sitting upon request
Conference and meeting rooms up to 350 persons
Complimentary Baby cot

Arrival (Check-in/Check-out)

Check-in 15pm / Check-out 12pm

Highway exit Montreux. Follow Montreux roads signs.First hotel on the lake side on your right. Montreux train station : 10 minutes walking distance. The lake steamers' pier : 10 minutes walking ditsance. Bus stop : in front of the hotel

Facilities & information

Labels
  • Montreux Riviera Card
  • Offer 3 for 2
  • Offre BCV EXTRA – Dormons local !
  • Vaud Card
Leisure/sports facilities of the host
  • Indoor swimmingpool
  • Massage
Equipment
  • Baby chair
  • Baby cot
  • Balcony
  • Bar
  • Conference room
  • Elevator
  • Restaurant
  • Sauna
  • Terrace
  • Whirlpool
Accommodation Type
  • Hotel
Service
  • Family-friendly
  • Garage
  • Laundry service
  • Payment with American Express
  • Payment with Mastercard
  • Payment with VISA
  • Payment with credit cards
  • Pets allowed

Result from 76 Recommendations

Overall ratings
good
8,1
Points out of 10

excellent 8,7

What were your positive impressions?

Freundliches und hilfreiches Personal,

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 10,0

What were your positive impressions?

Superbe lieu, excellent service et cadre très agréable.

What were your negative impressions?

Aucune

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,0

What were your negative impressions?

Die Einrichtung ist etwas in die Jahre gekommen

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,0

What were your positive impressions?

Bonne acceuil, bon service,

What were your negative impressions?

Arbre qui cacher la vue du lac. Prix élevé pour la chambre. Je dirai pas un hôtel à 5 Étoiles mais à 4

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,3

What were your positive impressions?

Wir waren sehr zufrieden

What were your negative impressions?

Hallenbad klein

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,4

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,2

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,5

What were your positive impressions?

Sehr gute Küche à la carte ruhige und sehr schöne Lage

What were your negative impressions?

Frühstücksbuffet - Auffüllen hat nicht geklappt Service sehr schlecht - Kaffee mussten wir vom Buffet selber holen, da keine Bedienung - Abräumen der Teller mussten wir selber erledigen

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
dissapointing 4,0 Points

good 8,3

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
good 8,0 Points

outstanding 9,6

What were your positive impressions?

Excellent location, beautiful views, great rooms and facilities

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,0

What were your positive impressions?

Le hall est lumineux et d'un grand volume. Le personnel de service au petit déjeuner et au dîner est attentif, sympathique et courtois.

What were your negative impressions?

Les cartes d'entrées se démagnétisent pour un rien, la moquette dans les chambres est propre en apparence mais c'est dépassé. La baignoire est trop haute et il est difficile d'y accéder pour se doucher, tout comme en sortir. Personnel insuffisant en nombre à la réception et visiblement ce sont des gens en formation laissés sans aide ni sans supervision.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
appealing 7,0 Points

outstanding 9,2

What were your positive impressions?

Beautiful location - I had a beautiful room and would request it again on my return with my partner - the staff were superb

What were your negative impressions?

Breakfast was a little chaotic/ I prefer at get a teapot with water for my green tea and not be directed to where the hot water is ! By gentlemen only not females !!

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,4

What were your positive impressions?

Sehr freundliche Mitarbeiter.

What were your negative impressions?

Die Einrichtung, insbesondere das Bad, ist etwas in die Jahre gekommen.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

dissapointing 4,8

What were your negative impressions?

bei der Reception (Check Inn) bei der Bedienung im Restaurant, beim Frühstück an beiden Tagen keinen Cafe bekommen, obwohl man Mitarbeitende darauf ansprach. Zimmer zu Strasse sind sehr laut, Kissen sind sehr unbequem. Standard wir maximal 3 Sterne

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
dissapointing 1,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
dissapointing 1,0 Points

dissapointing 4,7

What were your positive impressions?

keine

What were your negative impressions?

Unfreundlichkeit, schlechte Bedienung, nicht kondenorientiert, keine 5 STerne würdig

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 2,0 Points
Restaurant / gastronomy
dissapointing 2,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
dissapointing 1,0 Points

appealing 7,5

Details
Facilities
outstanding 9,0 Points
Location
outstanding 9,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
appealing 6,0 Points

appealing 6,6

What were your negative impressions?

Zimmer für diesen Preis viel zu klein. Nasszelle nicht komfortabel. Nasszelle würde eine Auffrischung gut tun! Personal normal freundlich, stellen keine Fragen, ob es gefallen hat etc.

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
appealing 6,0 Points

excellent 8,7

What were your positive impressions?

nearby of the concert hall and where the open concerts took place. The place its easy to reach by public transport and very quite area

What were your negative impressions?

The hotel booking reference number didn't match with the On-line booking reference number, then changes on rooms. The Online booked was Lake side view, the one available was street side view and the price didn't reflect that. This mishap results in a negative experience.

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 9,0 Points

acceptable 5,0

What were your positive impressions?

hervorragende Lage

What were your negative impressions?

unfreundlicher Empfang und Bedienung (Vorfahrt blockieert, Parplatzwächter sieht, dass wir einbiegen wollen, macht keinerlei Anstalten, die Absperrung zu Entfernen, musste erst aus dem Auto aussteigen, um ihn darum zu bitten. Ich erhielt eine schnippische Belehrug, warum die Absprerrung nötig sei.). Ich werde ohne Kommentar in ein Zimmer ohne Seesicht geschickt (nicht begleitet), obwohl wir mit Seesicht reserviert hatten. Kein Angebot, beim Gepäck zu hlefen. Nach Reklamation wird nach einer Alternative mit Seesicht gesucht. Während der Rezeptionist sich darum kümmert, telefoniert er mit jemand anderem, verschweindet dann undlässst uns 10 Minuten stehen. Zimmer klein, altmodische Badeinrichtung, Farbe blättert von der Türe. Beim Versuch, die Garage zu verlassen. schnippische Bemerkungen, des Parkplatzwächters, der uns die Schranke öffenen muss. Man hatte uns, trotz Reservation eines Parkplatzes nicht inofomiert, dass ein Ausfahrtsticket erforderlich ist, und uns auch kein solches gegeben. Zusammenfasssung: unterirdisch schlechter Service und auch von der Ausstattung keinesfalls ein 5*-Hotel. Eine Schande für den Schweizer Tourismus.

Details
Facilities
acceptable 5,0 Points
Location
outstanding 9,0 Points
Price ratio
dissapointing 1,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
dissapointing 1,0 Points

outstanding 10,0

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 10,0

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,0

What were your positive impressions?

THE LOCATION WAS SUPERB.

What were your negative impressions?

Twin beds!!! They moved apart, if we were staying longer we would have asked for a double bed.

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,3

What were your positive impressions?

Literie très confortable Bon emplacement Personnel à la réception très sympathique

What were your negative impressions?

Nous devions avoir une chambre avec vue sur le lac et avons eu vue sur route La chasse d'eau ne fonctionnait pas très bien, la baignoire avait des taches noires au fond Plus de place pour se garer dans le parking de l'hôtel Mets qui devaient être chauds au déjeuner étaient soit tièdes soit carrément froids (bacon, saucisse, oeufs, croquettes de pommes de terre )

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
good 8,0 Points

appealing 7,8

What were your positive impressions?

Environnement très agréable, petit déjeuner à la hauteur.

What were your negative impressions?

Accueil du personnel un peu juste par rapport au classement sauf au restaurant ou il fut très bien. En guise d'exemple nous n'avons pas eu de réponse concernant un emballage pour notre bouquet.

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
appealing 7,0 Points

appealing 7,2

What were your positive impressions?

Good location, that is all

What were your negative impressions?

Poor breakfast offer! Cheap quality

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
appealing 7,0 Points

appealing 6,8

What were your positive impressions?

Nice view over the lake to mountains.

What were your negative impressions?

When you start your day, first negative impression: Breakfast: scrambled egg like in any other low price hotel, not made from eggs but from some other powder etc. no fried eggs available poor marmelade selection, also low priced manuffacdture like in cheap hotels. So what mean 5 starts in Switzerland?

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

good 8,3

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 10,0

What were your positive impressions?

zum ersten Mal bei einem Hotelbesuch fühlte ich mich wie ein König

What were your negative impressions?

nach langer Suche konnte ich keine negativen Eindrücke finden

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,8

What were your positive impressions?

Personal sehr freundlich, kompetent und hilfsbereit.

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

acceptable 5,3

What were your positive impressions?

Schöne Lage

What were your negative impressions?

Die Zimmer sind alt und muffig. Beide Kästen klemmten. Föhn unbrauchbar. Kleines Bett.Gepäck musste ich selber hochtragen! Frühstücksraum mit Charme eines Bahnhofswartesaals.Niemals 5* Sterne Standard!

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
dissapointing 4,0 Points
Cleanliness
dissapointing 4,0 Points
Services & friendliness
acceptable 5,0 Points

excellent 8,7

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

excellent 8,8

What were your positive impressions?

gute Lage, freundliches Personal, sehr hilfsbereit

What were your negative impressions?

Zimmer alt + 'smelly', sollten renoviert werden für das Niveau.

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 10,0

What were your positive impressions?

There was a wonderful relaxed atmosphere throughout the hotel. The Hotel Staff were very obliging at all times. Jenny runs the breakfast team extremely well - very efficient and yet calm. The rooms were always cleaned perfectly. When the safe broke down, it was fixed immediately without delay. The hotel has a fabulous location but the staff really made it a perfect stay. I would not book anywhere else after our experience.

What were your negative impressions?

None

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 6,2

What were your positive impressions?

tolle Lage

What were your negative impressions?

bereits "in die Jahre" gekommenes Haus; eher 4 Sterne als 5

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
dissapointing 4,0 Points

good 8,0

What were your negative impressions?

Pas de climatisation dans la chambre

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,0

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
good 8,0 Points

excellent 8,8

What were your negative impressions?

bei der Sauberkeit : Teppich war zwar geputzt jedoch waren sehr viele schmutzige Flecken auf dem Boden

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
dissapointing 3,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,2

What were your negative impressions?

Keine Deutsch sprechenden Fernsehsender! WC-Spühlung hat nur abgestellt, wenn an die Metallplatte geklopft wurde (Zi. 603)!

Details
Facilities
acceptable 5,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,0

What were your positive impressions?

Die Lage vom Hotel direkt am See mit einem SUPER Spazierweg am See (mit einer Länge wo es nicht an allen Seen in der Schwiz gibt !)

What were your negative impressions?

Wenn man mit dem ÖV/Zug in Montreux an kommt, sieht man keine allgemeinen Wegweiser in welche Richtung ab dem Bahnhof die Hotels sind!

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,0

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
appealing 7,0 Points

appealing 6,0

What were your positive impressions?

Die Lage des Hotels ist spitze und wir haben es sehr genossen, direkt am See die Spielplätze zu besuchen.

What were your negative impressions?

Wir haben bei der Buchung angegeben, dass wir für unsere Kinder gerne zwei normale Betten (kein Babybett) hätten. Ebenfalls haben wir gemäss Buchungsbestätigung ein Babyphone (welches auf der Homepage des Hotels offiziell angeboten wird) reserviert. Auch dieser Service hat nicht geklappt. Enttäuschend war der Service in der Bar und beim Frühstück. Einmal bekamen wir zum Tee sogar einen schmutzigen Löffel.

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 3,0 Points
Cleanliness
acceptable 5,0 Points
Services & friendliness
dissapointing 4,0 Points

excellent 8,7

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
good 8,0 Points

excellent 8,8

What were your positive impressions?

breathtaking views, the rooms were nice and big but a little worn out, especially the carpets.. but at least bathrobes and slippers were provided which is something important for me and not all 5 star hotels provide this, so thanks!

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,5

What were your negative impressions?

Facilities have seen better days. I think that classification has been accurate 10-20 years ago.

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
good 8,0 Points

appealing 6,5

What were your positive impressions?

friendly staff

What were your negative impressions?

needs badly a renovation, it is not a 5star property

Details
Facilities
acceptable 5,0 Points
Location
outstanding 9,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
dissapointing 0,0 Points
Services & friendliness
appealing 7,0 Points

outstanding 9,2

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,2

What were your positive impressions?

Belle chambre au centre de Montreux Personnel assez bon

What were your negative impressions?

Arrivée à Montreux par la gare aucun taxi à voulu ns amenée à notre hôtel car nous avions avec nous un chien d'assistance et 3 taxi ns ont refusée. Ns ns sommes dirigée à notre hôtel à pied ne connaissant pas Montreux l’hôtel était le Royal Palace. Arrivée au Royal Palace ont ns informe seulement à l'arrivée que ns avons été déplacé au Montreux Palace par manque de place, aucune voiture à pu ns conduire donc ns ns y sommes rendus à pied ( 4 personne dont enfant avec chien d'assistance et 2 valises + neige) Arrivée au Montreux palace ns avons rejoins notre chambre et là l'aire conditionnée ne marchais pas ns avons passée une nuit sous les couettes, signalé le problème au concierge de l’hôtel il ns à fait installée un mini chauffage dont il était très bruient. Passée 2 nuit dans un bel Hotel jolie chambre mais pas bien dormis. Aucun geste à été fait que une mini boite de 6 chocolat dans la chambre. Déçus par le service.

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

appealing 7,3

What were your positive impressions?

Très belle situation géographique..accès direct à la promenade du bord de lac! Accès facile depuis la route principale!

What were your negative impressions?

Royal Plaza ne mérite pas son statut de "5 étoiles".. Les chambres sont vastes et la literie confortable, mais le robinet dans la salle de bain qui coule car très difficile à fermer ou la tapisserie déchirée dans un coin de la chambre est, à mon sens, inadmissible! Le petit-déjeuner continental est certes correct, mais pas plus que dans un hôtel all inclusive de Tunisie ou un clubMed au Maroc! De plus, il me semble que pour le prix des chambres, le parking pourrait être gratuit!

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
appealing 7,0 Points

appealing 7,2

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
appealing 7,0 Points

outstanding 9,7

What were your negative impressions?

It was during Jazz festival and close to the Jazz Park. The sounds was until midnight very big. The isolation of the room was not goog. Toilet water bottun was not easy. The key of the door to the veranda was broken.

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

outstanding 10,0

What were your negative impressions?

Konnten leider nur zur Zeit des Jazz-Festivals reisen, was mit "Lärm" verbunden war.

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Facilities
outstanding 9,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,3

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 10,0

What were your positive impressions?

Excellent hotel in a beautiful setting. The lake view from the lobby is superb.

What were your negative impressions?

None

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

acceptable 5,7

What were your positive impressions?

Aussicht, Lage

What were your negative impressions?

Schimmel am Badewannen-Rand, LAN-Verbindung nicht funktionsfähig

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
dissapointing 3,0 Points
Services & friendliness
acceptable 5,0 Points

appealing 6,8

What were your negative impressions?

Von einem 5-Sterne Hotel erwarte ich, dass einem bei der Anfahrt im Hotel das Gepäck abgenommen wird und das Auto automatisch versorgt wird und man nicht noch darum bitten muss. Der erste Eindruck zählt, und der war hier nicht passend.

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
dissapointing 4,0 Points

good 8,2

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 7,4

What were your negative impressions?

Schlecht isoliert gegen Lärm. Zimmer ist sehr klein. Auf dem Balkon blättert Farbe ab. Rezeptionist hat mich nicht auf meine Muttersprache Deutsch angesprochen.

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
dissapointing 2,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,2

What were your positive impressions?

Hotel was in a perfect location. Very nice property.

What were your negative impressions?

Hotel staff seemed overwhelmed. Some were very nice, while others need to smile and make customers feel welcomed. For such a nice hotel, customer service is the most notable issue experienced.

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
appealing 7,0 Points

good 8,3

What were your positive impressions?

The room was perfect. Perfect location.

What were your negative impressions?

Members of the hotel staff seemed overwhelmed with the number of people in the hotel. They need to smile more.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
appealing 7,0 Points

excellent 8,7

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

appealing 7,7

Details
Facilities
outstanding 9,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

excellent 8,8

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,3

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,8

What were your positive impressions?

The room accommodations were very pleasant and conducive to relaxation. The view from the room was breathtaking.

What were your negative impressions?

While the food was good, daily selections should be slightly varied to allow increased choice particularly for guests who are in hotel for longer than 2-3 days.

Details
Facilities
outstanding 10,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,4

Details
Facilities
dissapointing 0,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

excellent 8,7

What were your positive impressions?

The Management and staff are very friendly and efficient. I forget USD 600 cash in my safe and when I called them by phone the hotel staff are very helpful. especially I would like to thank Carlos for calling me back to my phone and infromed me that USD 600 is in Safe Hand.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,4

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,5

What were your positive impressions?

Leider kontee ich nur wenig Zeit in der schoenen Region verbringen

What were your negative impressions?

das Wetter war leider nicht so gut, aber dagegen kann man ja nichts machen

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,2

What were your positive impressions?

La situation Le calme L'amabilité du persnnel

What were your negative impressions?

Les viennoiseries du petit déjeuner: qualité et gout faibles

Details
Facilities
outstanding 9,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,3

What were your positive impressions?

A lovely hotel with a stunning view! Very satisfied with my stay. It was also a most pleasant change not to be charged for the internet

What were your negative impressions?

The information should make it clear exactly where the hotel is in relation to the station and how far it takes to walk, or how much it costs for a taxi. I was very disappointed that there was no tea/coffe in the room as this should be standard nowadays and especially for the cost of the rooms.

Details
Facilities
outstanding 9,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

acceptable 5,7

What were your positive impressions?

Wonderful views, very well located

What were your negative impressions?

Staff was not very friendly and service minded. Hotel food was good but way too expensive.

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
dissapointing 4,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
dissapointing 4,0 Points

good 8,2

What were your positive impressions?

Unbeatable location for viw and convention center

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,8

Details
Facilities
outstanding 9,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,2

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
good 8,0 Points

good 8,2

What were your positive impressions?

Nice and friendly service.

Details
Facilities
appealing 7,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

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