Eden Palace Au Lac
4 stars

Montreux

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Room

Standard double room 2 pers.

facilities: 1 bedroom, Mini bar, Pets on request, Room safe, TV, Wifi

Possible occupation: 1-2 persons

current price 139,00 CHF Per unit/night
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Double room standard 1 pers.

 


facilities: Internet connection, Mini bar, Pets on request, Room safe, TV, Wifi

Possible occupation: 1 persons

current price 139,00 CHF Per unit/night
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Double room Deluxe 1 pers.
Double room with bath/wc, Telephone, Radio, Minibar, television, Hairdryer, Trouser press. Furnished in Louis XVI style. !!! Lake side according to the availability !!!

facilities: 1 bedroom, Air conditioning, Baby cot, Balcony, Internet connection, Mini bar, Pets allowed, Room safe, Wifi

Possible occupation: 1 persons

current price 159,00 CHF Per unit/night
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Deluxe Double room 2 pers.

Double room with bath/wc, Telephone, Radio, Minibar, television, Hairdryer, Trouser press. Furnished in Louis XVI style. !!! Lake side according to the availability !!!


facilities: 1 bedroom, Air conditioning, Baby cot, Balcony, Internet connection, Mini bar, Pets allowed, Room safe, Wifi

Possible occupation: 2 persons

current price 179,00 CHF Per unit/night
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Junior Suite
Junior Suite: large double rooms with sitting corner - Balcony and magnificent view on the lake and the Alps -bath/wc, Telephone, Radio, Minibar, television. Furnished in Louis XVI style. Breakfast buffet included.

Possible occupation: 2 persons

current price 199,00 CHF Per unit/night
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Chambre double Deluxe 1 pers. - Villa Eden

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Chambre double Deluxe 2 pers. - Villa Eden

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Information service supplier

Description

With Victorian architecture all over its walls, terraces filled with beautiful flowers directly along the water, and a lively gourmet restaurant, Chez Gaston, this 100 room property will provide you with a unique, yet memorable visit. The Eden Palace au Lac****sup is ideally located in downtown Montreux. Running since 1896, this property remains as one of the most traditional examples of the world famous Swiss hospitality. The Casino de Montreux, shopping centers, and fine dining areas all surround this hotel on every side, making it the perfect place to begin your journey through Montreux. Among some of the benefits that guests of Eden Palace can enjoy are free local transportation with the Riviera card, free access to the Casino´s outdoor pool during the summer, a welcome cocktail, free access to the best nightclub in Montreux, free access to the Thalgo Health Center in Hotel du Grand Lac Excelsior and special fares on all water excursions offered through the hotel. New for 2011: Discover our newly renovated rooms and the hotel's private villa, Villa Eden, for stays of one-on-one with the lake.

Conditions / extras

Animals accepted CHF 25.-
Garage CHF 25.-
Extra bed CHF 69.- per day
Breakfast CHF 23.- p/p.(if not included in the rate)
City tax and other charges : CHF 8.00 p/p p/d.

Arrival (Check-in/Check-out)

Check-in 15h00 p.m. / Check-out 12h00 a.m. The Hotel Eden au Lac is in the heart of Montreux beside the casino on the shore of the lake. Follow the yellow indicators for hotels. Check-in procedure for the Villa Eden : At the reception of the Eden au Lac hotel, located opposite the Hotel Eden Palace

Facilities & information

Labels
  • Montreux Riviera Card
  • Offer 3 for 2
Equipment
  • Baby cot
  • Conference room
  • Elevator
  • Restaurant
  • Sauna
  • Terrace
  • Wifi
Accommodation Type
  • Hotel
Service
  • Family-friendly
  • Laundry service
  • Payment with American Express
  • Payment with Mastercard
  • Payment with VISA
  • Payment with credit cards
  • Pets on request

Result from 143 Recommendations

Overall ratings
appealing
7,8
Points out of 10

appealing 6,2

What were your positive impressions?

bel emplacement

What were your negative impressions?

petit déjeuner pas possible sur terrasse. Moquette au sol qui fait sale, fitness tout petit, n'a pas les petits "plus" : fruits, café ou thé à disposition, eau dans le sauna et fitness

Details
Facilities
dissapointing 3,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 2,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
acceptable 5,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 6,0

What were your positive impressions?

A lot of stains on carpet, old furniture, rude staff in breafast room left dirty plates of others on table dedpite repested requests to remove them. Mixh of staff spoke no French and poor English. Staff coukd not advise guests about local attractions...overall poor besudes excellent location. Definitely not 2 stars.

Details
Facilities
appealing 6,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
dissapointing 3,0 Points

appealing 7,8

Details
Facilities
good 8,0 Points
Location
appealing 6,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,2

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,6

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,8

What were your positive impressions?

Sehr freundliches und hilfsbereites Personal an der Réception. Grosses und geräumiges Zimmer. Schönes Haus mit sehr schöner Lage.

What were your negative impressions?

Schlechter Service des Zimmermädchens/Housekeeping: - keine Kleenex im Badezimmer, erst auf Verlangen erhalten. Wurden nur auf den Tisch im Zimmer gestellt, statt sie in der vorgesehenen Halterung im Bad zu platzieren. - leere Flasche und benutztes Glas nicht entsorgt - kein Vergrösserungsspiegel im Bad -ein total abgewohntes Kleinsofa im Zimmer, das mit einem weissen Leintuch/Duvetbezug abgedeckt war - nicht 4*-würdig!

Details
Facilities
appealing 6,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,3

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
good 8,0 Points

excellent 8,7

What were your negative impressions?

Keine Garage für PKW

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

dissapointing 4,5

What were your positive impressions?

the flexibility in service although the product completely out of date is, mainly through a lack of upgrading the facilities

What were your negative impressions?

he hotel is certainly not that price worth. Probably 90% of the price is due to the location, not the quality of the place.

Details
Facilities
acceptable 5,0 Points
Location
good 8,0 Points
Price ratio
dissapointing 1,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
dissapointing 4,0 Points
Services & friendliness
dissapointing 4,0 Points

outstanding 9,4

What were your positive impressions?

Hervorragendes Frühstücksbuffet, sehr reichhaltig und von hoher Qualität, schöner Restaurantraum mit Blick auf den See. Sehr freundliches Personal an Rezeption und im Frühstücksservice. Gute Lage des Hotels, sehr ruhiges Zimmer, trotz der Straße zugewandter Seite. TV: viele Kanäle ohne Belegung zeigen Bild ohne Signal. Ich ging zuerst davon aus, dass der Antennenanschluss nicht belegt sei... erst durch Zufall bin ich dann auf einen empfangbaren Sender gestoßen.

What were your negative impressions?

Keine.

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,8

What were your positive impressions?

Sehr schöne Lage, freundlich, gutes Frühstücksbuffet

What were your negative impressions?

Zimmer z.T. renovationsbedürftig, alte Teppiche, abgenutzte Bettumrandung, defekter Sonnenstoren (kein Stoff).

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 6,5

What were your positive impressions?

. Super Lage . schönes Gesamtbild des Hotels . grosse Zimmer

What were your negative impressions?

. z.T. dreckig wirkende Böden (gelber Teppich) . kühler, unfreundlicher Service beim Abendessen . "Blumen"-Deko auf den Tischen in Restaurants . schwarze Stellen in Badezimmer (Wand/Badewanne)

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
dissapointing 4,0 Points

good 8,3

What were your positive impressions?

Sehr schöne Lage, gepflegtes Hotel, freundliche und kompetente Mitarbeitende.

What were your negative impressions?

5-Sterne Hotel mit Frühstück (Filterkaffee, alles Selbstbedienung) ist eine Diskrepanz. Das Hotel ist in die Jahre gekommen und strahlt dies aus, was schade ist, da alles sauber ist. Der Humidor für Zigarren enthält ausetrocknete und vergilbte Zigarren. Bitte den Humidor entfernen.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

appealing 7,2

What were your positive impressions?

Gastfreundschaft

What were your negative impressions?

Jedes Altersheim Zimmer in der Schweiz ist besser in der Ausstattung als Ihr Eden Palace. Nasszellen brauchbar entspricht jedoch nicht dem Preis. Qualität lässt zu wünschen übrig. Nebenräume eine Katastrophe. Das baufällige Haus, von weitem ok vor dem Haus bricht mehr oder weniger alles auseinander. dies betrift nicht nur Ihr Hotel. Rendite, ? Auch Ihre ausländischen Kunden haben mir gesagt, schade für Montreux und für die Schweiz. Morgenkaffee und Service mangelhaft.

Details
Facilities
dissapointing 3,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,6

What were your positive impressions?

Le calme ! Loin de la voie de chemin de fer et de la route, on est face au lac et sa promenade. On peut dormir la fenêtre ouverte et on entend... le silence !

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,6

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 7,0

What were your positive impressions?

Das Hotel ist superschön gelegen, einige Zimmer waren ausgezeichnet (LAge, Ruhe, Grösse) Die Personen am Empfang waren (bis auf eine Ausnahme, s. unten) sehr freundlich, zuvorkommend und lösungsorientiert. Der Herr, der am frühen Morgen des 24.8. Dienst hatte, organisierte uns ad hoc sogar, dass wir auch an diesem Morgen früher frühstücken konnten - SUPER!

What were your negative impressions?

Mein Zimmer (118) war suboptimal für die Erholung nach einem anstrengenden 16-H-Kongresstag (Lärm der Lüftung, gemeinsame Terrasse mit sehr rücksichtlosen Mitbewohnern (Nacht vom 21.-22.08.), anschliessend (nach Reklamation) Lärm besser. Ich würde mir wünschen, dass wenn ich bei der Buchung für einige Personen schon speziell ruhige Zimmer bestelle, diese Wünsche dann auch berücksichtigt würden. Der Herr am Empfang (24.08., Vormittags, war ungeduldig und unfreundlich).

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
acceptable 5,0 Points

outstanding 9,0

What were your positive impressions?

Lage super

What were your negative impressions?

Im Haus teilweise Renovationsbedarf. Letzter Treppenabsatz (weil erhöht gegenüber den andern Stufen) stellt ein grosses Unfallrisiko dar. Alle Personen, welche ich beobachtet habe, stolperten, inklusive mir. Das muss behoben werden!

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

dissapointing 4,3

What were your positive impressions?

Die Lage und das Frühstücksbuffet sind gut.

What were your negative impressions?

- schmutzige und alte Teppiche überall, alte Möbel im Zimmer, viel zu schweres und warmes Duvet für die Sommerzeit, keine Seife im Badezimmer - Flecken am Vorhang im Zimmer (223) - Receptionpersonal desinteressiert, keine richtige Verabschiedung - Haus ist dringend renovierungsbedürftig

Details
Facilities
dissapointing 3,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
dissapointing 2,0 Points
Services & friendliness
dissapointing 2,0 Points

good 8,0

What were your positive impressions?

Montreux hat das Flair für Kongresse.

What were your negative impressions?

Ich war jetzt schon das Dritte oder Vierte Mal im Eden. Mir kam es nicht so vor, dass das dem Personal bewusst war. Klaus Kobjol, Schindlerhof hat schon 1993 in seinem Buch Motivaction gesagt, dass der Gast sich freut, wenn er ERKANNT wird. Da denke ich ist noch Potential.

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

dissapointing 4,5

What were your positive impressions?

Die Lage und Ruhe ist bestens.

What were your negative impressions?

Das Hotel ist ein Wrack - wer seit Jahtzehnte nichts investiert der wird bestraft! Das ist NIEMALS ein 4 Stern - es ist eine Frechheit und Zumutung für das gesamte Rating System.

Details
Facilities
dissapointing 1,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
dissapointing 3,0 Points
Services & friendliness
acceptable 5,0 Points

appealing 6,6

What were your positive impressions?

Volume de chambre intéressant, literie tout à fait confortable

What were your negative impressions?

équipement un peu vétuste, tapis tachés

Details
Facilities
appealing 7,0 Points
Location
good 8,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
appealing 7,0 Points

appealing 6,7

What were your negative impressions?

Der Service im Restaurant ist langsam Wartezeiten bei fast leerer Terrasse ca 30 min. sind zu lange.

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 3,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

appealing 7,0

What were your positive impressions?

Schöne Lage, herrliche Aussicht

What were your negative impressions?

fehlende Bettdecke

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

acceptable 5,0

What were your negative impressions?

Sanitäreinrichtung entspricht 2 Sterne Frühstück Hygiene entspricht 3 Sterne

Details
Facilities
acceptable 5,0 Points
Location
appealing 7,0 Points
Price ratio
dissapointing 2,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
dissapointing 4,0 Points

good 8,2

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

acceptable 5,2

What were your positive impressions?

Wunderdchöne Lage Gemütlich

What were your negative impressions?

Sehr altes Gebäude mit Renovationsvedarf Frühstück entspricht nicht der Kategorie Wärme Milch ist nur weißes Wasser

Details
Facilities
dissapointing 2,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 2,0 Points
Restaurant / gastronomy
dissapointing 2,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
acceptable 5,0 Points

acceptable 5,7

Details
Facilities
appealing 6,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 2,0 Points
Cleanliness
dissapointing 4,0 Points
Services & friendliness
appealing 7,0 Points

dissapointing 2,5

What were your negative impressions?

Die Preisgestaltung ist sehr ungerecht, wir haben das doppelte bezahlt, als andere bei gleicher Leistung und Dauer!! Sehr unfair!! Zudem waren mehrere defekte im Zimmer Storen Radioweker usw.

Details
Facilities
dissapointing 2,0 Points
Location
dissapointing 4,0 Points
Price ratio
dissapointing 1,0 Points
Restaurant / gastronomy
dissapointing 2,0 Points
Cleanliness
dissapointing 4,0 Points
Services & friendliness
dissapointing 2,0 Points

appealing 7,8

What were your positive impressions?

sehr schöne Lage, freundliches Personal, gutes Frühstücksbuffet

What were your negative impressions?

sehr schlechter Kaffee

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
appealing 7,0 Points

excellent 8,6

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
good 8,0 Points

outstanding 9,2

What were your negative impressions?

keine Möglichkeit noch zusammen zu sitzen und etwas trinken - keine Bar

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,8

What were your positive impressions?

Sehr schöne gegend

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
good 8,0 Points

appealing 7,8

What were your positive impressions?

situation et vue sur le lac style "hors d'age"

What were your negative impressions?

quelques soucis d'usure et de vetusté pas d'eau chaude le dimance matin organisation du petit déjeuné déffailante le samedi matin

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
good 8,0 Points

appealing 6,2

What were your positive impressions?

Personal sehr freundlich Frühstück sehr gut Bettwäsche und Badetücher sehr sauber

What were your negative impressions?

die Zimmer waren alle sehr fragwürdig. Teppich in Zi 305 grossflächig fleckig!!! Lavabo beschädigtB

Details
Facilities
dissapointing 3,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
dissapointing 3,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 10,0

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,7

What were your positive impressions?

acceuil bien organisé, service soigné vue magnifique

What were your negative impressions?

les chambres mériteraient un certain raffraichissment. joint baignoire sale, porte bain très abimée. pas tout à fait digne de la dénomination "palace". revoir la possibilité du choix de langue pour votre questionnaire !!

Details
Facilities
outstanding 9,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
good 8,0 Points

appealing 6,6

What were your positive impressions?

un emplacement magnifique, un service parfait

What were your negative impressions?

Pour un 4* les moquettes était tachée, l'ensemble de l'hôtel est très vieillot, les balcon manque d'entretient

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
dissapointing 3,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,3

Details
Facilities
appealing 6,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,8

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,8

What were your positive impressions?

äusserst freundlich - als Gast geschätzt

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,0

What were your positive impressions?

Vue, situation, dimension de la chambre. Petit-déjeuner correct.

What were your negative impressions?

Mobilier et équipement défraîchi, moquette déchirée dans les escaliers et tachée dans la chambre. moisissure autour de la baignoire. Mal insonorisé.

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
good 8,0 Points

excellent 8,6

What were your positive impressions?

sehr freundlicher und guter Service

What were your negative impressions?

Ausstattung von Hotel und Zimmer ist schon sehr abgenutzt

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,5

What were your positive impressions?

The reception team on duty on 23 Sept night was professional and most kind. Thank you very much! I wish to come back.

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

acceptable 5,2

What were your positive impressions?

amabilité du personnel petit déjeuner + +

What were your negative impressions?

moquettes tachées partout siège sales en salle à manger salle de bain petite très mauvais éclairage,moquette à changer presque partout wc dans salle de bain ce 'est pas un 4 * à peine un3*

Details
Facilities
acceptable 5,0 Points
Location
outstanding 9,0 Points
Price ratio
dissapointing 2,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
dissapointing 1,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 6,8

What were your positive impressions?

Trotz des alters des Gebäudes war alles sauber und ordentlich.Positiv der schöne Frühstücksraum.

What were your negative impressions?

Im Frühstücksraum könnte noch einiges verbessert werden. zb. die defekten Soren und Fenstergummi.

Details
Facilities
dissapointing 4,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
appealing 6,0 Points

excellent 8,5

What were your positive impressions?

Staff was wonderful, room was fine. Desk staff, restaurant, all were extremely professional and helpful

What were your negative impressions?

the carpets in the main areas and halls are quite stained and brought down the overall impression. Some of the rooms were water damaged and should not have been used. Our room was fine.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 0,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
dissapointing 0,0 Points

appealing 6,5

What were your positive impressions?

Top Lage!

What were your negative impressions?

Etwas in die Jahr gekommen, aber mit viel Charme

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
acceptable 5,0 Points
Services & friendliness
appealing 6,0 Points

outstanding 9,3

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,5

What were your positive impressions?

Sehr stilvoll und schön. DIESE Bewertung betrifft meine Verlängerungsbuchung nach Zahnärztekongress - für private Zwecke

What were your negative impressions?

Keine. Aber einige Renovierungen sind unumgänglich, um den (schönen) Standard zu halten.

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,8

What were your positive impressions?

Das Hotel hat eine perfekte, ruhige Lage (Seeseite) Sehr schöner Stil (Belle Epoque)

What were your negative impressions?

Nicht wirklich negativ, aber einige Renovierungen sollten vorgenommen werden. (Man muss aber nicht alles 150%ig perfekt machen) Pool war nicht verfügbar. (Nicht soo schlimm.)

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,7

What were your negative impressions?

bei der Buchung sind die AGB nur in einer Sprache (französisch) vorhanden

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,6

What were your positive impressions?

Outstanding location and views, gorgeous building.

What were your negative impressions?

The hotel is in desperate need of refurbishment, though it is kept spotlessly clean.

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
good 8,0 Points

outstanding 9,8

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

excellent 8,7

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,2

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,8

What were your positive impressions?

Gentillesse et disponibilité du personnel

Details
Facilities
outstanding 9,0 Points
Location
good 8,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,6

What were your positive impressions?

Amabilité , situation au bord du Lac et à deux min a pied des commerces. Intérieur de l'hôtel très joli. Le petit présent posé sur le lit des enfants, forts appréciés...

What were your negative impressions?

Il n'y a que 9 places de parking pour les clients de l'hôtel, de plus il faut les réserver et nous n'étions pas au courant...c'est un peu limite en période de Marché de Noël, pour trouver une place à l'extérieur.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

acceptable 5,8

What were your positive impressions?

Buchung über Montreux Tourismus und Lage des Hotel sowie Sauberkeit

What were your negative impressions?

Unfreundlichkeit Hotelpersonal ,Bar- Öffnungszeiten, Badezimmer mit rissen in der Decke

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
dissapointing 3,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
dissapointing 1,0 Points

good 8,0

What were your positive impressions?

Ottimo supporto da parte di Sonia Francescato di Montreux Riviera durante la prenotazione.

What were your negative impressions?

Cameriera in sala ristorante durante la colazione non sapeva parlare l'inglese e parlava solo francese. Chi lavora nel turismo in qualunque parte del mondo deve saper parlare inglese e poi in un paese dove c'è molto turismo italiano (come a Mntreux) bisognerebbe che gli operatori (reception, camerieri...) sapessero anche un po' di italiano. questa è la mia opinione.

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,3

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,0

What were your positive impressions?

Excellent location. Spacious rooms.

What were your negative impressions?

Very poor quality wifi. Basically not functioning at all.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,5

What were your positive impressions?

lake view, staff friendliness, size of the room and furniture thank you very much, I had a very pleasant stay!

What were your negative impressions?

Coffee at breakfast and fitness center & sauna are not quite to the level of hotel classification. There are spots on carpet in the room and on chairs in the breakfast hall, that was somewhat irritating.

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,7

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 7,7

What were your positive impressions?

Lovely location. Very professional and helpful staff. Reasonably good breakfast.

What were your negative impressions?

Rooms are in need of refurbishment to bring them up to the standard of hotels nowadays. Disappointed to have a room without view of the lake, considering we booked very early. Our room overlooked noisy, dusty building works! Breakfast coffee was very poor.

Details
Facilities
acceptable 5,0 Points
Location
outstanding 10,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,8

Details
Facilities
outstanding 10,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,8

What were your positive impressions?

Sympa, surplombe le lac..

What were your negative impressions?

L'hôtel a été rénové, mais il y a des imperfections et c'est un peu défraîchi... Le café au petit déjeuner est imbuvable. A revoir entièrement. Heureusement, il y a avait des machines Nespresso au Centre de Congrès.

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

dissapointing 2,7

What were your negative impressions?

shockingly poor communications on all levels from this hotel.

Details
Facilities
dissapointing 1,0 Points
Location
outstanding 10,0 Points
Price ratio
dissapointing 1,0 Points
Restaurant / gastronomy
dissapointing 1,0 Points
Cleanliness
dissapointing 2,0 Points
Services & friendliness
dissapointing 1,0 Points

excellent 8,5

What were your positive impressions?

Staff are professional, warm and with good manner. Helpful when I asked for any question. Bravo

What were your negative impressions?

I normally used the stairs to go back to my room. (level 1) The rug of the stairs look worn, and not so clean. Maybe it's the light color? But it doesn't leave good impression on the guests.

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 7,5

What were your positive impressions?

Very nice big rooms, beautiful view.

What were your negative impressions?

Coffee at breakfast was horrible WiFi was of very bad quality

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
appealing 7,0 Points

good 8,0

What were your positive impressions?

La situation est idéale. Le personnel très aimable et arrangeant. Le cachet de l'hôtel très belle époque est sans conteste.

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,0

What were your positive impressions?

very charming, staff very accomodating. I had an extremely pleasant stay

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,4

Details
Facilities
outstanding 9,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 10,0 Points

appealing 7,8

What were your positive impressions?

The scenery is amazing

What were your negative impressions?

Oldy room, bathroom placards with mould

Details
Facilities
appealing 6,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

outstanding 9,2

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,3

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

acceptable 5,7

Details
Facilities
dissapointing 4,0 Points
Location
good 8,0 Points
Price ratio
dissapointing 3,0 Points
Restaurant / gastronomy
dissapointing 3,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

acceptable 5,5

What were your positive impressions?

Good location

What were your negative impressions?

The hotel is show signs of age and disrepair. It is obviously not being maintained well.

Details
Facilities
dissapointing 3,0 Points
Location
outstanding 9,0 Points
Price ratio
acceptable 5,0 Points
Restaurant / gastronomy
dissapointing 4,0 Points
Cleanliness
dissapointing 4,0 Points
Services & friendliness
good 8,0 Points

outstanding 9,4

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,3

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 7,3

Details
Facilities
appealing 7,0 Points
Location
good 8,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
appealing 7,0 Points

excellent 8,8

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,3

What were your positive impressions?

Schöne Gegend Fussgängerweg dem See entlang

What were your negative impressions?

Teils nicht überal freundlich

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
appealing 7,0 Points

excellent 8,6

Details
Facilities
good 8,0 Points
Location
outstanding 9,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 6,5

What were your positive impressions?

Gute zentrale Lage Gutes Essen, reichhaltiges Frühstückbuffet Personal Reception war nett und hilfsbereit

What were your negative impressions?

Zimmereinrichtigung etwas in die Jahre gekommen.

Details
Facilities
appealing 6,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
dissapointing 4,0 Points

acceptable 5,8

What were your positive impressions?

Die Lage des Hotels ist super

What were your negative impressions?

Die gesamte Infrastruktur entspricht nicht derHotelklassierung .(Gesamtrenovation)

Details
Facilities
acceptable 5,0 Points
Location
outstanding 9,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
acceptable 5,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
acceptable 5,0 Points

appealing 7,3

Details
Facilities
appealing 7,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
appealing 7,0 Points
Cleanliness
appealing 6,0 Points
Services & friendliness
appealing 7,0 Points

appealing 7,7

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

outstanding 9,2

What were your positive impressions?

Fantastischer Ausblick auf den See, gutes Morgenbuffet, Nettes Personal.

What were your negative impressions?

Sauna u.a. in Renovation. Spa nicht im eigenen Hotel. Ca. 10 Min. zu Fuss.!! Es gibt kein Spa im eingenen Hotel.

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,3

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 10,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Services & friendliness
outstanding 10,0 Points

outstanding 9,0

What were your positive impressions?

Superbe hôtel très bien situé, bon accueil

What were your negative impressions?

Tâche sur la moquette

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,7

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
outstanding 10,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

good 8,0

Details
Facilities
appealing 7,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
good 8,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

good 8,0

Details
Facilities
good 8,0 Points
Location
good 8,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
good 8,0 Points

appealing 7,5

What were your positive impressions?

Wunderschöne alte Bausubstanz vor allem Eingang und Saal. Sehr gute Lage.

What were your negative impressions?

Obwohl Zimmer doch Fr. 185.- kostet, war es letztmal in den 80er Jahren renovert, passt nicht zu übrigem Ambiente. Gastronomie Servicepersonal etwas wenig aufmerksam auf Einzelgast. Im Zimmer 415 mobile Klimaanlage, die ich zwar nicht brauchte, im Falle des Gebrauchs mit Rohr im Fensterspalt aber sehr ineffizient ist und somit eine Baltlerlösung!

Details
Facilities
appealing 6,0 Points
Location
outstanding 9,0 Points
Price ratio
appealing 6,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
outstanding 9,0 Points

appealing 6,2

What were your positive impressions?

Sehr freundliches Personal!

What were your negative impressions?

Sauna wird zwar angepriesen, ist aber nicht aufgeheizt. Ab 15 Uhr erwarte ich eine heisse Sauna.

Details
Facilities
dissapointing 4,0 Points
Location
acceptable 5,0 Points
Price ratio
dissapointing 4,0 Points
Restaurant / gastronomy
appealing 6,0 Points
Cleanliness
good 8,0 Points
Services & friendliness
outstanding 10,0 Points

good 8,4

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
good 8,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
outstanding 9,0 Points

excellent 8,7

Details
Facilities
outstanding 9,0 Points
Location
outstanding 9,0 Points
Price ratio
outstanding 9,0 Points
Restaurant / gastronomy
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Services & friendliness
appealing 7,0 Points

good 8,0

What were your positive impressions?

Lage, Unkompliziertheit des Personals

What were your negative impressions?

etwas abgeschossene Ausstattung im Zimmer (Teppich, Bettgestell); nicht sonderlich gut gewarteter Fitnessraum

Details
Facilities
good 8,0 Points
Location
outstanding 10,0 Points
Price ratio
appealing 7,0 Points
Restaurant / gastronomy
dissapointing 0,0 Points
Cleanliness
appealing 7,0 Points
Services & friendliness
good 8,0 Points

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